Privacy Policy​

Last Updated: 29th Oct 2025

Welcome to Solution for Families (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.wearesff.com (the “Site”).
Please read this policy carefully. By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information
Information that can identify you directly, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Any information you voluntarily submit through forms (e.g., contact form or newsletter sign-up)

b. Non-Personal Information
Data that does not personally identify you, including:

  • Browser type and version

  • Device information (e.g., mobile or desktop)

  • IP address

  • Pages visited and time spent on our Site

  • Referring website

2. How We Use Your Information

We may use the information we collect for purposes such as:

  • Responding to your inquiries or requests

  • Providing our services and improving user experience

  • Sending you updates, newsletters, or promotional materials (if you’ve opted in)

  • Analyzing site performance and traffic patterns

  • Complying with legal obligations

3. Cookies and Tracking Technologies

Our Site may use cookies, web beacons, and similar technologies to:

  • Improve website performance

  • Store your preferences

  • Analyze visitor behavior

You can choose to disable cookies through your browser settings, but doing so may affect some parts of our Site’s functionality.

4. Sharing of Information

We do not sell your personal information.
However, we may share your data with:

  • Service providers who assist in website operations (e.g., hosting, analytics, email delivery)

  • Legal authorities, if required by law or to protect our rights and safety

All third-party partners are required to maintain confidentiality and use your information only for authorized purposes.

5. Data Security

We use appropriate security measures to protect your personal data against unauthorized access, alteration, or disclosure.
However, please note that no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing communications

  • Request a copy of the data we hold about you

To exercise these rights, please contact us using the information below.

7. Links to Other Websites

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites. Please review their policies separately before providing any information.

8. Updates to This Policy

We may update this Privacy Policy periodically.
The “Last Updated” date at the top will indicate the latest revision.
Any changes will become effective once posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Solution for Families
📧 Email: admin@wearesff.com
🌐 Website: https://www.wearesff.com
📍 Address: 3 Bentinck Place, Newcastle upon Tyne, NE4 6XN